Penn Enterprise ChatGPT for Education License Information

Overview

Penn Enterprise ChatGPT provides faculty and staff with secure, private access to ChatGPT within the university environment. Your conversations remain confidential and are not used for model training.

License Details

Cost: $13/month with annual commitment
Billing: Prorated to fiscal year end (June 30)
Payment: Charged to Penn budget code
Access: Web-based interface only (API access not currently available)
Authentication: Penn SSO with two-factor authentication required

Getting Started

Request Process

Visit GSE-IT's ticketing portal > Service Catalog > Hardware & Software Purchasing
Submit required information:
- Budget name or 26-digit Penn budget code (if known)
- Penn email address
- Account migration acknowledgment (if applicable)
Processing timeline: Orders are processed weekly on Tuesdays.
Notification: You'll receive confirmation via your support ticket.

Account Migration Procedures

You can merge a Personal ChatGPT associated with your pennkey@upenn.edu address. However, it is an irreversible process. Once your account is merged, it cannot be undone.

For Current Penn Email Users (pennkey@upenn.edu)

If you have an existing ChatGPT account with your Penn email:

During first login, choose one option:

Merge existing content (chats and GPTs) into Enterprise account, OR
Export data, save as an archive to your computer, and start fresh

Important notes:

Merger decision is permanent
Declining both options forfeits the Enterprise license
Contact GSE-IT immediately if declining to avoid charges

For Personal Account Users (non-Penn email)

There is no automatic migration path available. See OpenAI’s complete documentation.

To export content from a personal account:

Log into personal ChatGPT account
Export conversations as JSON file
Log into Penn Enterprise account
Import saved conversations

Data Usage Guidelines

Approved Data Types

Moderate risk data(per Penn Data Risk Classification)
- General university information
- De-identified research data
- Course materials and academic content

Prohibited Data Types

HIPAA-protected health information
Social Security Numbers
Credit card information
Banking details
High-risk personally identifiable information (PII)
Data under specific use agreements
Contractually restricted information

Best Practices

Before Using ChatGPT

Review your data:

Remove sensitive information
Anonymize names and identifiers
Check for confidential details
Verify appropriate context

Document handling:

Save important conversations
Use clear conversation titles
Maintain local copies of critical outputs

Frequently Asked Questions

What happens if I leave Penn mid-year?

Access terminates on last day of employment
Export any needed conversations before departure
Department remains responsible for license cancellation, transfer, annual fee

Can I share my access with colleagues?

No, licenses are individual and non-transferable
Each user needs their own license

Penn Policies and Resources

Penn’s AI guidance
Penn Data Risk Classification
ISC Brokered Products: Scroll to ChatGPT
ISC Information Security

Glossary

SSO (Single Sign-On): Penn's unified login system
GPTs: Custom versions of ChatGPT with specific capabilities
PII: Personally Identifiable Information
Enterprise Account: Penn's institutional ChatGPT environment